Click and Collect is available to order Monday to Friday from selected stores. Orders will be available for collection, Monday to Friday during the normal business hours of the pharmacy you select. Click the links below for participating stores

Malouf Pharmacies Ramsay Pharmacies 



FAQs

Where can I collect my order?

Only the stores below who participate in the catalogue can offer click and collect.

Malouf Pharmacies

QLD BUNDABERG 4152 0522. BUNDABERG NORTH 4151 0866, CLEVELAND 3286 1144, CLEVELAND DAY & NIGHT 3286 3322, FOREST LAKE 3372 9500, GYMPIE 5482 1199, GYMPIE SOUTHSIDE 5481 1231, MAROOCHYDORE 5443 2387, MACKAY - Mt Pleasant 4942 1010, NEW FARM DAY & NIGHT 3358 1363, NEW FARM - Merthyr Village 3358 2223, TOOWOOMBA – High St 4613 4312, TOOWOOMBA – Seven Springs 4636 2878, TOOWOOMBA – The Ridge 4635 6522, TOOWOOMBA – Wyalla Plaza 4633 2960, UPPER MT GRAVATT 3343 5566.
 

Ramsay Pharmacy Stores

NSW BONDI 9389 3668. CARINGBAH 9524 9165, COFFS CENTRAL 6652 3950, EAST ALBURY 6023 5454, ELERMORE VALE 4951 4622, GRAFTON 6642 2548, MIRANDA 9540 1001, POTTSVILLE BEACH 6676 3044, POTTSVILLE WATERS 6676 0244, SHOALHAVEN 4421 3166 QLD CAIRNS 4232 4900, CAIRNS MEDICAL CENTRE 4031 8411, CAMP HILL 3398 4251, GYMPIE 5482 7200, MIAMI MEDICAL 5572 1352, ROCKHAMPTON 4927 5633, TAYLOR CENTRE 3391 1396, WHITES HILL 3398 7725, WISHART 3849 1290 VIC ALTONA NORTH 9391 3775, BALACLAVA 9527 3521, GLEN HUNTLY 9571 5290, HIGHETT 9555 2468, MELBOURNE CBD 9650 4265, OVENS STREET 5721 6669, SHEPPARTON 5831 4000, TUNSTALL SQUARE 9842 6603, WANGARATTA 5721 5055, WENDOUREE 1 5339 5666, WENDOUREE 2 5334 5196
 

How quickly can I collect my order?

Orders placed before 11:00am can be collected the same day. Orders placed after 11:00am will be available from the store’s opening the following day. To check store trading hours, click here.

 

When do I pay?

Please pay for your order upon collection. If you are a Better Rewards loyalty member, please also present your card. If you’re not a member, click here to sign up and be rewarded when you shop with us.

 

Where do I collect my order?

Please collect your order from the sales counter in-store.

 

How do I know if my order was successful?

We will either SMS or call you to reconfirm your order during business hours.

 

Can I inspect my items prior to payment?

Yes you can, keeping in mind COVID19 hygiene precautions to keep our team and you safe.

 

How long will you hold my order for?

We will hold your order for 14 days after which we will release the products ordered.

 

Can someone else collect my order?

Yes, please add in their details when placing your order.

 

What if the product I ordered is out of stock?

We will call to let you know and suggest alternatives.

 

I am a Better Rewards member, do I receive points for purchases?

If you are a member, please present your card when collecting your order and we will process your rewards as usual.

 

What if I change my mind?

When we reconfirm your order, please advise us and we won’t proceed with your order.

 

Sign up to better rewards 



Returns and Exchanges Policy